As COO, Brett focuses on delivering best-in-class customer interactions while developing the internal infrastructure, processes and policies needed to support Altia’s growth to touch all 8 billion people on earth every day. From an external perspective, he leads Altia’s Professional Engineering Services Team and its vast array of customer projects that span the user interface development lifecycle—from graphics creation and user experience development through to testing and certification. He is also building a Customer Success organization, which is rethinking the way that we present ourselves to our customers as we grow our product lineup and reduce friction in our customer lifecycle. Internally, Brett leads People Operations, Sales Operations and IT, providing the structure and support required to ensure Altia’s operations meet the needs of our current and future employee base.

Throughout his career, Brett has held key leadership roles in technology and client services. He has maintained a track record for success for strategic planning, managing and delivering customer projects and supporting expansion of global operations. Prior to joining Altia, Brett served as Vice President of Digital, Marketing and Reporting Technology at OppenheimerFunds, Inc. where he helped grow strategic marketing and distribution efforts by transforming the company’s digital footprint. Additionally, he led the company’s enterprise architecture and took ownership of marketing and reporting technology. As Vice President of Client Services at XAware, Inc., Brett led the development and ongoing management of the company’s Client Services division. He has also served in key technology leadership and implementation roles at Sapient Corporation, Salomon Brothers, Inc. and General Electric.

Brett earned a Bachelor of Science in Information and Computer Science from Georgia Institute of Technology. He also earned a Master of Science in Computer and Systems Engineering from Rensselaer Polytechnic Institute.